Quzhou, Dec. 6, 2024 - DAS Solar, a leader in N-type PV technology, has recently been awarded the prestigious Five-Star certification for "Evaluation System for After-sales Service of Commodity" issued by Ti Testing and Certification Group, further demonstrating the company's commitment to building a high-standard, customer-centric service management system.

The "Evaluation System for After-sales Service of Commodity" (GB/T27922-2011) is a national standard for evaluating after-sales services in manufacturing, covering the planning, implementation, inspection, and improvement of the service system, along with personnel qualifications, facilities, and equipment. The evaluation assesses the entire service process from sales to customer feedback and relationship management, rating the service system based on the quality of each step, with a top rating of five stars.

In line with global dual carbon goals and the solar industry's steady growth, DAS Solar has placed a strong emphasis on enhancing customer service. According to the National Energy Administration, China's solar industry continues to thrive, with new installations reaching 181.3GW by October 2024, marking a 27.17% year-over-year growth. In that context, providing exceptional after-sales service has become increasingly critical for key players.

DAS Solar's customer service approach is centered around efficiency, professionalism, and quality. The company has developed comprehensive service guidelines, ensuring smooth execution of all after-sales processes, from customer complaints and project delivery to documentation handovers and project closures. The company also organizes regular staff training and certifications, further boosting customer satisfaction and supporting product and service quality.

This Five-Star certification not only acknowledges DAS Solar's commitment to outstanding customer service but also fuels its continued efforts to set higher standards and maintain service excellence in an increasingly competitive market. With a focus on green, intelligent, and localized supply chains, DAS Solar is committed to delivering exceptional value to its customers, supporting the solar industry's sustainable, high-quality development.